Shipping Policy

Welcome to ACE Fitness! We aim to provide the best shipping experience for our customers as we consider them as family. Please review our shipping policy to understand how we handle shipping, delivery times, costs, and more.

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and provide a full refund using your original payment method.

Shipping Costs

Shipping costs are based on the weight of your order and the selected delivery method. To view the shipping charges for your order, add items to your cart and proceed to checkout. Charges will be displayed before finalizing your purchase.

Additional charges may apply for remote areas or oversized/heavy items. These charges will be shown during the checkout process.

Sales tax will be applied according to the destination of the shipment.

Damaged Items in Transit

If you receive your order and find any items damaged, please contact us immediately at ACEFitness4@gmail.com with your order number and details about the product. We will address the issue promptly.

Questions

For any questions regarding our shipping policy or your order, please contact us at:

  • Email: ACEFitness4@gmail.com
  • Phone: +44 7551 504076

Return Policy

We strive for customer satisfaction and accept returns under certain conditions.

Returns

You can return unopened items in their original packaging within [insert number] days of purchase. A receipt or proof of purchase is required. After [number] days, unfortunately, we cannot offer a refund or exchange.

Refunds

Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a specified number of days, depending on your card issuer's policies.

Return Shipping

Customers are responsible for paying shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Contact Us for Returns

If you need assistance with returning an item, please contact us at:

  • Email: ACEFitness4@gmail.com
  • Phone: +44 7551 504076

Thank you for shopping with ACE Fitness! We appreciate your business and strive to provide you with the best service possible.